Skip to content
English
  • There are no suggestions because the search field is empty.

How to Add a New User in FleetConnect

To add a new user in FleetConnect, you must have Admin access to the User Management section. Once logged in, you can create a new entry with the required details (name, email, and access rights), assign vehicles or groups, enable modules, and send login credentials.

1. Access User Management

  • Log in to FleetConnect with your administrator account.
  • Navigate to Admin → Manage User and Drivers.
  • Confirm you have administrator rights to manage users.

2. Create a New User Record

  • Click the Add (+) icon  in the top-right corner of the table grid.

  • Enter the required details:
    • Full Name (first and last)
    • Display Name (usually the full name; used in reports and search filters)
    • Email Address (must be unique; used for password resets and notifications
    • Permission Level (e.g., Admin, User, Driver)
    • Driver Toggle (enable if the user is a driver; this ensures their name appears in driver-related reports and filters


  • Click Save to store the new record.

3. Assign Group or Vehicle

  • Select the Group the user belongs to.
  • If applicable, assign a Default Vehicle.

4. Turn on Modules 

  • Select the Modules the user will have access to. 
  • Only modules available to your organisation will be shown.

4. Finalise and Confirm

  • Click Save again to finalise the user record.

5. Share Login Details

Send the user an Invitation to create their password:
  • Click the Paper Airplane icon to send the invitation to the user. 

  • The invitation will expire in 7 days. If the user does not register within that time, an Admin must resend the invitation.
  • Remind them they can reset their password via the login screen if needed.

Quick Tips

  • Review existing user configurations to maintain consistency
  • Each user’s email address must be unique in FleetConnect.
  • Invitations expire after 7 days; resend if necessary.