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How to Book a Vehicle in smartPOOLCAR

This guide explains how to create a vehicle booking using the Add Booking in the smartPOOLCAR web application.

1. Open the smartPOOLCAR Module

  • From the side menu, select Modules → smartPOOLCAR.
  • The Add Booking view opens by default.
  • Select the Depot you want to book the vehicle from.
  • Choose your Pickup Date & Time using the date and time selector.
  • Choose your Drop‑off Date & Time.
    Add Booking 1
  • Once selected, the system will load all available vehicles.
    Add Booking 2

2. Select Your Vehicle

Browse the list of available vehicles. Each row displays key details, including:

  • Vehicle name and model
  • Registration number
  • Depot location
  • Availability status

Select the vehicle you want to book.

3. Update Booking Details

After selecting a vehicle, you may wish to update:

  • Pickup and return dates and times
  • Trip reason or comments

Review all details and adjust as needed.

4. Confirm the Booking

  • Select Book to finalise your reservation.
    Add Booking 3
  • Your confirmed booking will be created immediately

5. Verify Your Booking

  • You will be taken to My Bookings, where you can view all your upcoming bookings.
  • A confirmation email will also be sent to you, including a link to pick up the vehicle when the time arrives.

Booking Tips

  • You can only pick up the vehicle within 60 minutes of the booking start time.

  • The confirmation email includes a calendar event you can add to your Outlook calendar.

  • Only Admin users can book on behalf of another user by changing the “booking for” user.